Privacy Policy
You may be asked to provide personal information, including but not limited to your name, address, email address, telephone number, date of birth, credit/debit card number (in encrypted form) with expiration date, banking details, Aadhaar details, PAN details, visa-related documents (such as photographs, bank details, business/company details, etc.), passport details (passport number, issue date, expiry date), mobile number, professional qualifications, and other related details at any time while making a booking or purchase via the website or any other customer touchpoints.
We may keep a record of your email or other correspondence. If you call us by telephone, we may monitor and/or record phone conversations for training and customer service purposes. Additionally, we may collect details about your computer and visits to the website (including, but not limited to, traffic data, location data, IP address, operating system, and browser type) for system administration purposes and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
In some cases, we may also need to collect more sensitive personal data, such as information regarding your medical conditions, disabilities, or special requirements, along with medical certificates supporting the same. This information is stored with your consent and is collected to arrange the services you are requesting. It is presented to you at the time of making a booking or purchase to ensure the process is completed expeditiously. This information may also be used internally for research, analysis, and auditing.
Cookies and other data collection tools may be used to optimize your viewing experience, troubleshoot any issues, and provide better content
The primary purpose of collecting, storing, transferring, or sharing your information is to:
- Communicate with you regarding bookings or purchases.
- Send booking confirmations.
- Keep you updated on the status of transactions.
- Provide daily tour-related information.
- Send verification or alert messages and emails.
- Notify and update you about changes in bookings.
- Resolve complaints and disputes. .
- Allow our customer service team to contact you.
- Detect and prevent fraudulent or criminal activities.
- Fulfil our obligations arising from any contracts entered into between you and us or between you and a third – party supplier.
- Ensure that content from the website is presented in the most effective manner for you.
This website uses cookies to distinguish you from other users. Cookies are small pieces of information stored by your browser on your device’s hard drive when you visit the website. Most web browsers automatically accept cookies. You can control and manage how cookies are accepted by adjusting your browser settings or using specific software programs. However, disabling cookies may impact the functionality of the website. By accessing the website, you consent to our use of cookies.
Some of these cookies are essential for making the website user-friendly and ensuring it functions properly. They allow you to make bookings or purchases and help us serve you more efficiently. Other types of cookies enhance your browsing experience and enable us to improve our website and services. No personal information is collected during this process; the information collected is anonymous and does not link your online actions to you.
We may record anonymous, non-personal information (not including your name, address, email address, or telephone number) about your visits to this and other websites to measure advertising effectiveness. Additionally, we may collect non-personal information about your browsing activities, such as the pages you visit or the products and services you view or book. This information is not shared with any third party and is solely used to improve your user experience on our website.
To manage and enhance our offerings and provide you with tailored products and services, we may also use cookies to display advertisements to you while browsing the website or to send you email offers focusing on destinations or services that might interest you. Third-party advertising companies may use technology to measure the effectiveness of advertisements. All such information is anonymous and collected through pixel tags, which are industry-standard technologies used by major websites. These companies may use this information about your website visits to show you advertisements for goods and services of potential interest.
Some information that You should have about Cookies:
- Certain features on the website are only available through the use of cookies.
- Cookies allow You to log in without having to type Your login name each time (only Your password is needed) and identify the User and maintain their signed-in status.
- Most cookies are “session cookies,” meaning that they are automatically deleted from the User’s hard drive at the end of a session. “Persistent cookies” remain in place across multiple visits to our websites.
- You are free to decline the cookies if their browser permits, although doing so may interfere with use of the website.
We may use Cookies to:
- Measure the entry and exit points of visitors to the Site and respective number of visitors to various pages and sections of the Site and details of searches performed.
- Measure the usage of advertising banners and other click through from the Site.
- Understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole.
- We may use this information in our marketing and advertising services.
- Pixel tags enable us to send email messages in a format customers can read, and they tell us whether the mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
You may be offered automatic links to other internet websites at various points that may be relevant to a particular aspect of this website. These third party website owners may use combined information about Your visits to our Site and other sites in order to provide advertisements about related goods and services that may be of Your interest. Please note that we do not share any of Your personal Information with these third party website owners unless You give us permission, in writing to do so. These third party website owners may seek to use cookies and pixel tags to track Session Data about the ads You have seen and types of things in which You appear interested. This does not indicate that Mindful Holidays LLP is necessarily associated with any of these other websites.
Clicking on one of these automatic links, You are no longer on the website of Mindful Holidays LLP. We take no responsibility whatsoever for these other websites or any information contained in them. Please check the Terms and Conditions and review the privacy policies before You submit any personal data to these other websites as we do not accept any responsibility or liability for their policies.
To improve service efficiency, your personal information may be shared with our holding company, subsidiary companies, associate companies, subsidiaries of our holding company, or any entity that controls, is controlled by, or is under common control with us. Such information will be shared under controlled and secure circumstances. In the event of a merger, sale, restructuring, or if we sell, transfer, or assign the business or part thereof to any of our group companies, all customer personal information will be transferred to the appropriate party.
We may share your personal information with our service providers, such as hotels, airlines, destination management companies, transport service providers, or other suppliers involved in fulfilling your booking or purchase. By making a booking or purchase with us, you authorize us to share your information with these service providers or suppliers. However, we recommend reviewing the privacy policies of the respective service providers or suppliers whose services you choose to avail, as how they use the shared information is beyond our control.
Additionally, we may share your personal information with our business partners, including banks, insurance companies, international SIM card providers, visa consulates, and others.
We may disclose your personal information if required by law. Such disclosure will occur when necessary to comply with a court order, ongoing judicial proceedings, or other legal processes served on us, or to exercise legal rights or defend against legal claims in bona fide circumstances. We may also disclose the information if the disclosure is reasonably necessary for other legitimate purposes.
We may use the information generated from an enquiry or a booking/purchase made by you on this website to contact you by telephone and/or email with information and offers related to the products you enquired about. At any time, you can request that we stop processing your personal data for marketing purposes by sending an unsubscribe request to the following email address: *info@mindfulholidays.in*.
If you have signed up (opted in) to receive marketing communications, we will send you information and offers via email regarding products offered by us. We will not share your contact details with any third party outside of our group companies for marketing purposes unless you have explicitly agreed to allow us to do so.
As part of our promotional activities, we frequently offer sponsorships and opportunities for you to win exciting travel-related prizes. The personal information collected for such activities may include your contact details and survey responses. We use this information to notify contest winners. Additionally, as part of our marketing policy, you may receive promotional emails, newsletters, exclusive promotions, special deals, and updates about new product launches.
Your opinions, suggestions, and feedback are highly valued by the management of Mindful Holidays LLP. To gather your input, we may conduct online surveys. These surveys are anonymous unless otherwise stated. Participation in these surveys is entirely optional but encouraged, as your feedback will be considered to improve the website, products, and services offered to you.
By participating in our tours, you consent to the use of your photographs taken during the tours for marketing and advertising purposes on our website.
Information transmitted via the internet is never completely secure, and we cannot guarantee the security of your transmitted data. Therefore, any transmission made via the internet is at your own risk. However, our website has stringent security measures in place to protect against the loss, misuse, and alteration of your information. Appropriate security measures and certifications are implemented to safeguard your personal data.
We use SSL (Secure Socket Layer) technology to encrypt all information transmitted by you. All information you provide to us is stored on our secure servers. While no system is entirely fool proof, including ours, we will make every effort to ensure that your data remains safe with us. Under no circumstances will Mindful Holidays LLP be held responsible for any loss of your personal information caused by malicious attempts or unlawful interception of your data or private communications by a third party. By browsing the website or making a booking or purchase, you acknowledge and accept these risks and limitations.
Certain parts of the website are accessible only after you sign in. Passwords provided by us or chosen by you for sign-in purposes must be kept confidential. We strongly advise against sharing your password with anyone.
You may withdraw your consent to submit any or all personal information. However, doing so may limit your access to the website and its features, and we may be unable to provide certain services to you as a result.
By opening, browsing, or using this site for transactions, or storing any data/information, you agree to comply with the latest revised Privacy Policy in effect at that time. The contents of this Privacy Policy are subject to change without prior notice. Therefore, it is your responsibility to ensure you have access to the latest version of the Privacy Policy.
If you believe at any time that we have not adhered to the Privacy Policy, please notify us via email at *info@mindfulholidays.in*, and we will take all reasonable steps and efforts to promptly address and resolve the issue.
